Website review
Understand the current position without jumping to conclusions.
Start with the problem
Improve My Website?
Turn an unclear, dated or slow website into a better customer experience.
- For
- Website customers
- Outcome
- A focused improvement or redesign plan based on what the website needs to achieve.
- Delivery
- Remote review followed by scoped project work.
Does this sound familiar?
- The website looks dated
- Visitors struggle to find the right action
- Performance, accessibility or maintenance is becoming a concern
What STITM can check and improve.
Priority recommendations
Agree the sensible priorities and next action.
Redesign or staged improvement route
Complete the agreed work and explain what has changed.
What happens next.
- 01
Share the situation
Describe what is happening and what you expected instead.
- 02
Check the likely route
Sam confirms whether remote, on-site or project work is appropriate.
- 03
Agree the work
Scope and the charging approach are explained before agreed work begins.
- 04
Resolve or improve
The agreed work is completed with a useful handover.
Remote, on-site or project work?
Remote review followed by scoped project work.
Build the right thing