Performance checks
Understand the current position and the most useful first checks.
Support & Repairs
Clear diagnosis and sensible repairs for slow, unstable or unreliable computers.

The exact work follows from the current situation, the people or systems involved and the result you need.
Understand the current position and the most useful first checks.
Agree a sensible approach, boundary and route before work begins.
Complete the agreed work and explain the outcome or next step.
Start with what is happening, who is affected and what good should look like.
Confirm the appropriate checks, boundaries and charging route.
Complete the agreed support or project work.
Provide a useful handover and identify any sensible next action.
Your next step
