Support Plans

Ongoing technology support that fits.

Different support relationships for households and businesses, with detailed allowances, commitments and prices confirmed during the plan conversation.

Home plans.

Support directions for households that want an ongoing route back to Sam.

01
Practical ongoing access

Home Assist

Ongoing access to practical technology support.

Discuss Home Assist

Business plans.

A progression from dependable reactive help to care, oversight and proactive improvement.

02
Ongoing care

Managed Business

Ongoing care for users, devices, Microsoft 365 and everyday technology.

Discuss Managed Business

Allowances, support boundaries, response expectations and pricing are confirmed for the chosen relationship. No unlimited-support promise, fixed support hours or service-level guarantee is implied.

A clearer technology conversation

Which support relationship would make technology easier to manage?

Talk to Sam about the people, devices and level of responsibility involved. The plan can then be scoped honestly.
Discuss a PlanExplore Managed Technology