Tenant and domain planning
Understand the current position without jumping to conclusions.
Start with the problem
Get email, Teams, OneDrive and users configured properly for your business.
Understand the current position without jumping to conclusions.
Agree the sensible priorities and next action.
Complete the agreed work and explain what has changed.
Describe what is happening and what you expected instead.
Sam confirms whether remote, on-site or project work is appropriate.
Scope and the charging approach are explained before agreed work begins.
The agreed work is completed with a useful handover.
Mostly remote, with on-site help available for devices and teams.
A clearer technology conversation