Check the current setup and interference
Understand the current position without jumping to conclusions.
Start with the problem
Fix My Wi-Fi?
Improve weak coverage, drop-outs and unreliable connections around your home.
- For
- Home customers
- Outcome
- A stable home network that reaches the places where you actually use it.
- Delivery
- Usually on-site; initial advice may be possible remotely.
Does this sound familiar?
- Wi-Fi does not reach upstairs
- Video calls keep dropping
- Some rooms are much slower than others
What STITM can check and improve.
Identify sensible router or mesh changes
Agree the sensible priorities and next action.
Set up and test the agreed improvement
Complete the agreed work and explain what has changed.
What happens next.
- 01
Share the situation
Describe what is happening and what you expected instead.
- 02
Check the likely route
Sam confirms whether remote, on-site or project work is appropriate.
- 03
Agree the work
Scope and the charging approach are explained before agreed work begins.
- 04
Resolve or improve
The agreed work is completed with a useful handover.
Remote, on-site or project work?
Usually on-site; initial advice may be possible remotely.
The capabilities behind this solution.
Your next step
Ready to fix my wi-fi?
Share the essential details. Sam will confirm the appropriate route without pretending the problem has already been diagnosed.