Account and device security review
Understand the current position without jumping to conclusions.
Start with the problem
Improve practical security across accounts, devices, email and people.
Understand the current position without jumping to conclusions.
Agree the sensible priorities and next action.
Complete the agreed work and explain what has changed.
Describe what is happening and what you expected instead.
Sam confirms whether remote, on-site or project work is appropriate.
Scope and the charging approach are explained before agreed work begins.
The agreed work is completed with a useful handover.
Remote review with on-site work where systems or devices require it.
A clearer technology conversation